Privacy Policy

We (Wellwhisperer Consulting e.U., "we", "us", "our") take the protection of the data of our website users ("users" or "you") very seriously. We are committed to protecting the information you provide in connection with the use of our digital assets. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our services via your devices.

By using our services, you agree to the terms of this Privacy Policy.

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What data do we collect?

Below is an overview of the data we may collect:

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1. Non-personal data: Technical and aggregated usage information (e.g., browser type, operating system, time spent on the site). This does not identify you.​

2. Personal data: Individually identifiable information. On our website, this specifically includes:

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• Contact Information: Name, Company Name, Email address, and any information you provide via our contact forms.

• Technical Identifiers: IP addresses collected automatically by the hosting platform.

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How do we collect data?

• Directly from you: When you fill out our contact form or send us an email.

• Automatically: Through your use of our digital assets (cookies and tracking technologies provided by our hosting partner Wix.com).

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Why do we collect this data?

We use your data for the following legal purposes (Legal basis: Art. 6 (1) (b) & (f) GDPR):

• To provide and operate our services (including responding to your inquiries).

• To analyze usage patterns to improve our website.

• To improve data security and fraud prevention.

• To comply with applicable laws and government orders.

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Who do we share this data with?

We share your data with our service providers to operate our website:

• Wix.com: Our hosting and website platform provider.

• IT-Support: Should it be necessary for technical maintenance. We do not sell your data to third parties. We may disclose data only if required by law or to protect our legal rights.

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Cookies and similar technologies

When you access our services, we use cookies (small text files) and other tracking technologies. These are used for security, to optimize performance, and to ensure a tailored user experience. You can manage your cookie preferences through your browser settings or our cookie banner.

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Where do we store the data?

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications.

Wix stores your data on secure servers behind a firewall and provides secure HTTPS access.

Wix is headquartered in Israel and uses servers worldwide (including the EEA and the USA).

Wix complies with the EU-U.S. Data Privacy Framework to ensure an adequate level of protection for data transfers.

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How long will the data be retained?

We retain your contact data as long as necessary to process your inquiry or fulfill our contractual and legal obligations (e.g., tax-related retention periods for business correspondence).

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How do we protect the data?

​We and our hosting provider Wix employ physical, electronic, and procedural measures to safeguard your data. However, please note that no method of transmission over the internet is 100% secure. We recommend not sharing highly confidential information via email or contact forms.

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How do we deal with minors?

Our services are not intended for users under the age of legal majority.

We do not knowingly collect data from children.

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What rights do I have in relation to my data?

As an EU resident, you have the following rights:

• Access: Request a copy of the data we hold about you.

• Rectification: Request correction of inaccurate data.

• Erasure: Request deletion of your data ("Right to be forgotten").

• Restriction: Request limited processing of your data.

• Data Portability: Request transfer of your data to another provider.

• Objection: Object to the processing based on legitimate interests.

To exercise these rights, please contact us at the address below.

You also have the right to lodge a complaint with the  Austrian Data Protection Authority (Datenschutzbehörde – DSB).

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Updates or changes to the privacy policy

We may revise this privacy policy from time to time.

The version published on the website is always the current version.

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Contact

If you have general questions about the services or the data we collect about you and its use, please contact us at:

 

Name: Wellwhisperer Consulting e.U.

Address: Wolfsgrabenstrasse 15, A-8784 Trieben

Email address: info@wellwhisperer.com